det88 Terms and Conditions

1 General Terms

det88 (hereinafter referred to as "Platform", "we", "our") is an online casino and betting platform that provides services to users in Bangladesh. These terms and conditions form a legal agreement governing the use of det88's website and services.

By accessing this site, registering, or using any service, you are considered to have fully read, understood, and agreed to these terms. If you do not agree with any part of these terms, please refrain from using the det88 platform.

det88 reserves the right to amend, modify, or update these terms at any time. Continued use of the site after any changes shall be considered acceptance of the updated terms.

2 Account Registration and Use

Creating a personal account is required to enjoy the full services on det88. The following conditions apply to the registration process:

2.1 Accuracy of Information

• All information provided at the time of account registration must be accurate, complete, and up to date.
• Providing false or misleading information may result in the account being immediately closed and any balance being forfeited.
• If documents are requested for identity verification (KYC), they must be submitted on time.

2.2 One Account Policy

• Each individual may create only one account.
• Creating multiple accounts is strictly prohibited and, if detected, all associated accounts will be closed.
• The account is entirely personal and non-transferable — granting account access to third parties is prohibited.

2.3 Account Security

• It is your responsibility to keep your login credentials (username, password) confidential.
• If you suspect unauthorized access to your account, notify our support team immediately.
• You are fully responsible for all activities conducted from your account.

3 Age Limit and Eligibility

The det88 platform is strictly for adults. Use of this platform by minors is strictly prohibited.

During age verification, we may request a government-issued ID (national identity card, passport, or driving licence) from any user at any time. If it is found that a user is below the required age limit, then:

• The account will be closed immediately.
• All deposited funds will be returned, however any bonuses or winnings earned will be forfeited.
• Legal action may be taken against any adult who attempts to open an account on behalf of a minor.

4 Deposit and Withdrawal Policy

4.1 Deposit Terms

The following methods are accepted for depositing funds into det88: bKash, Nagad, Rocket, Upay. The following rules apply to deposits:

• Minimum deposit amount: ৳300 (for each method).
• Deposited funds will only be accepted from the account holder's own mobile banking number or card.
• Deposits made in a third party's name are strictly prohibited.
• If a suspicious transaction is detected, det88 reserves the right to hold the funds until verification is complete.

4.2 Withdrawal Terms

Withdrawals can be made using the same method as the deposit. The following rules apply to the withdrawal process:

• Minimum withdrawal amount: ৳500.
• Normal processing time: 10–45 minutes.
• Bonus wagering requirements must be met before withdrawing (where applicable).
• Large withdrawals may be delayed if identity verification (KYC) has not been completed.
• For withdrawals with unusual or suspicious patterns, det88 may request further verification.

5 Bonuses and Promotional Offers

5.1 Welcome Bonus

det88 offers new members a 200% bonus on their first deposit, up to ৳10,000. The following conditions must be met to receive this bonus:

• Wagering requirement: the bonus amount must be wagered 25 times before withdrawal.
• Bets placed using bonus funds will count towards the wagering requirement.
• Before the wagering requirement is met, only the original deposit amount may be withdrawn, but doing so will cancel the bonus.
• Each user is eligible to receive the welcome bonus only once.

5.2 Regular Promotions and Offers

• Each promotional offer has its own terms and conditions, which are clearly stated on the offer page.
• det88 reserves the right to modify, suspend, or cancel any promotional offer at any time.
• If bonus abuse or fraudulent activity is suspected, the bonus may be forfeited.
• Attempting to claim bonuses through multiple accounts will be considered bonus fraud.

5.3 VIP Program Cashback

det88's VIP program has five tiers. The weekly cashback rate for each tier is as follows:

• Bronze: up to 0.2% weekly cashback.
• Silver: up to 0.5% weekly cashback.
• Gold: up to 0.7% weekly cashback.
• Platinum: up to 1.0% weekly cashback.
• Diamond: up to 1.2% weekly cashback.

Advancement to a VIP tier depends on the player's gaming activity and contribution to the platform. det88 reserves the right to change the method of determining VIP tiers.

6 Gaming Policy and Fair Play

det88 is committed to ensuring a fair and transparent gaming environment for all players.

6.1 Game Results

• All game results are determined through Random Number Generator (RNG) technology.
• Game providers (Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, Microgaming, NetEnt, and others) are independently audited.
• Incorrect results displayed due to a technical error are not valid; in such cases, det88 reserves the right to determine the correct result.

6.2 Betting Rules

• A bet once placed cannot be changed or cancelled (unless that option is available in the applicable game).
• Maximum bet limits may vary by game and det88 reserves the right to change these limits at any time.
• The maximum bet amount from bonus funds may be restricted.

6.3 Responsible Gaming

We believe in responsible gaming. Users may make use of the following features:

• Setting your own betting limits.
• Temporary or permanent self-exclusion.
• Getting assistance by contacting our support team at any time.

For more information, please visit our Responsible Gaming page.

7 Prohibited Activities

The following activities are strictly prohibited on the det88 platform:

• Money laundering or transacting through illegal funds.
• Attempting to obtain bonuses through fraudulent means (bonus abuse).
• Creating multiple accounts.
• Using automated software, bots, or scripts to play games.
• Attempting to influence game results through collusion with other users.
• Attempting any form of hacking or unauthorized access to the game software or systems.
• Placing bets using a third party's account.
• Using false identities or documents.
• Exploiting technical errors or vulnerabilities in the platform.

8 Privacy and Data Protection

det88 gives the highest priority to protecting users' personal information. Our platform uses SSL encryption technology to keep all data secure.

8.1 Data Collection

• Personal information provided at the time of registration is used solely for the purpose of providing services and verifying identity.
• Financial transaction data is stored in accordance with Anti-Money Laundering (AML) policy.
• Personal information is not sold or transferred to third parties.

8.2 Cookies and Tracking

Our website uses cookies to improve site functionality. To learn more, please read our Privacy Policy page.

9 Limitation of Liability

To the extent permitted by law, det88 accepts no liability for the following:

• If a game session is interrupted due to internet connection issues, power outages, or technical errors.
• If a transaction is delayed or fails due to a system error on the part of third-party payment providers (bKash, Nagad, Rocket, Upay).
• If account information is leaked due to the user's own negligence.
• If game results do not meet expectations — gaming inherently carries financial risk.
• If services are restricted due to changes in the laws of a country or region.

Gaming is always for entertainment. Be aware of the risk of financial loss and do not bet beyond your means.

10 Account Suspension & Closure

10.1 Suspension by det88

det88 may suspend or close an account without prior notice in the following circumstances:

• Violation of any clause of these terms and conditions.
• Suspicious or fraudulent activity.
• Failure to verify identity or provision of false information.
• Instructions from legal or regulatory authorities.
• Account remaining inactive for an extended period.

10.2 Account Closure by the User

You may request to close your account at any time by contacting our support team. Before the account is closed:

• Any pending wagering requirements must be fulfilled.
• Available balance may be withdrawn through the regular method.
• Unused bonuses will be forfeited.

11 Dispute Resolution

If you have any dispute or complaint, please contact our customer service team directly in the first instance. We endeavour to resolve all complaints fairly and promptly.

11.1 Complaint Process

• Step 1: Report the issue immediately via live chat.
• Step 2: Send a detailed complaint by email ([email protected]).
• Our team will work with every effort to provide a prompt resolution.

11.2 Technical Disputes

In the event of any dispute regarding game results, det88's server logs will be considered the final reference. Incorrect winnings obtained due to a technical error are not valid and the amount will be corrected from the account.

12 Changes & Amendments to Terms and Conditions

det88 reserves the right to change, update, or amend these terms and conditions at any time. In the case of significant changes:

• The date of the update will be displayed at the top of this page.
• Registered users may be notified by email or upon logging in.
• Continued use of the site after changes have been made will be considered acceptance of the new terms and conditions.

It is recommended that you check this page regularly so that you remain aware of the latest terms and conditions.